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Lesson 28 Troubleshoot Startup and System Issues.

Lesson 25 Manage Host Sharing and Personal Firewall.

Lesson 22 Manage Advanced Network Settings.

Lesson 21 Manage Basic Network Settings.

Lesson 16 Use Metadata, Spotlight, and Siri.

Lesson 14 Use Hidden Items, Shortcuts, and File Archives.

Lesson 13 Manage Permissions and Sharing.

Lesson 11 Manage File Systems and Storage.

Lesson 4 Use the Command-Line Interface.

Lesson 2 Update, Upgrade, or Reinstall macOS.

п”ЂДownload the sample pages (includes Chapter 4 and Index) Table of Contents Whether you run a computer lab or an IT department, youвЂ™ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more-all on your way to preparing for the industry-standard ACSP certification.В This is a step-by-step guide that works through lessons designed to teach practical, real-world tasks, with lesson files let you practice as you learn. You will find in-depth, step-by-step instruction on everything from installing and configuring High Sierra to managing networks and system administration.

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This guide provides comprehensive coverage of High Sierra and is part of the Apple Pro Training series-the only Apple-certified books on the market.Дesigned for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside macOS High Sierra.

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As a result, SCSCF will stop providing software support for all computers running macOS 10.14 Mojave in late 2021.This is the official curriculum of the Apple High Sierra 101: OS X Support Essentials 10.13 course and preparation for Apple Certified Support Professional (ACSP) 10.13 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS High Sierra. With Apple's release of macOS 11 Big Sur in late 2020, Mojave will be the third oldest version and will cease to be supported at that time.

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Please Note: If you choose not to upgrade your High Sierra computer, it will not receive security patches or functionality updates, and our ability to troubleshoot issues will be limited as of February 1, 2021. If you are no longer using this computer and would like to retire it from support, please submit a retirement request.Remove SCSCF Software Support If you would like to continue to run High Sierra without SCS software support, please submit a request to remove software support from your computer.Request an upgrade performed by SCSCF Technicians If you would like to request an upgrade performed by our technicians, or do not see the macOS Catalina installation package in Self Service, please submit an upgrade request.Please Note: ESET Endpoint Security package must be installed before launching the Catalina installation package in Self Service. If your system does not meet these requirements, you will not see an available upgrade package. Upgrade via Self Service If your computer meets the hardware requirements, a macOS 10.15 Catalina installation package will be available through Self Service on your SCS-supported Mac.To ensure our ability to continue to support your computer after January 31, 2021, please select one of the options listed below:

To monitor our testing progress visit our macOS Big Sur support status page. Upgrading prematurely may result in potential issues. Please Note: At this time, we do not recommend installing Big Sur in either preview or final form until our testing is complete. As a result, SCS Computing Facilities (SCSCF) is phasing out software support for all computers running macOS 10.13 High Sierra and will end support on January 31, 2021. In keeping with Apple's release cycle, we anticipate macOS 10.13 High Sierra will no longer receive security updates starting in January 2021. On November 12, 2020, Apple released macOS 11, Big Sur. MacOS 10.13 High Sierra - End of Life Support Ending JanuUpdated 11/18/20

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